LAWN RX PRESCRIPTION PROCESS
OUR
PROCESS
LawnRx Prescription Process
Assess, Prescribe, Communicate
ASSESS
Expectations
We discuss your lawn care goals, expectations and what is important to you.
Physical Inspection
Together we assess your property, collect details, and make notes.
PRESCRIBE
After a full assessment, we prescribe a program customized to your property and goals.
Next, we review details of the proposed program and discuss any questions or concerns you may have to assure you are comfortable prior to beginning any work.
COMMUNICATE
Honest, two-way communication is key to optimal lawn care. We want to find the best solution(s), not sell you on a "comprehensive package". To achieve that it's essential to keep an open line of communication.
We understand that everyone has full lives and communicates differently. We created multiple ways for account and service communications to be received.
Some Options We Offer:
Opt-In Texting/Emails before Visits
There are no surprise visits! We will communicate before our visit.
Customer Service
We are here to help and aim to address any issues within 24-48 hours.
Online Portal
Each customer has access to an online portal allowing them to see visits, services and even pay their bill.
These are just a few of the ways we communicate with our customers. For a full list, contact us.
